City of Calera utility customers may occasionally receive bills that are higher than normal. Having an unusually high bill may indicate that there is a plumbing issue in your home or business or that there is a problem with your meter reading. Sometimes a high bill may simply reflect an increase in water usage as the result of watering the lawn or garden, filling a swimming pool, or having guests in the house.
This checklist is used to investigate a concern about a high bill.
You can use the questions on this checklist to determine if there may be a legitimate reason for a higher than usual bill, or if there are reasons to suspect a metering, billing, or plumbing issue. If, after using the checklist, you believe there may be a problem with your water meter, please contact the City of Calera Water Department at (205) 668-3500 option 4.
If you feel you have a plumbing problem or a water leak that is causing the higher bill, you may want to contact a plumber of your choice to investigate and make any needed repairs.
Click Here to view the checklist and other helpful information.